Payment and dispatch

The following terms and conditions apply:

Payment options 

  • Prepayment via Transfer
  • Payment via credit card
  • Payment via PayPal
  • Payment by invoice (from 20 € order value)
  • Payment via Sofortüberweisung (immediate transfer/available only for Germany, Austria, Netherlands)
  • giropay (available only for Germany)
Further details on payment
The invoice amount is to be settled at the time of payment on invoice within 14 days.
If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.
In case of questions, please contact us at the contact details mentioned in the Imprint.
 
Dispatch conditions 
Domestic delivery (Germany) and neighbouring countries: Austria, Switzerland, Belgium, Netherlands, Luxembourg, Liechtenstein, France, Norway, Sweden, Denmark, Italy, Spain, Portugal, Hungary, Poland, Slovenia, Slovakia, Czech Republic.

Dispatch costs (inclusive of legally applicable VAT) 

Domestic deliveries (Germany): 

  • We charge a flat shipping fee of 3,95 € per order.
  • From an order value of 25,00 € onwards, we deliver shipments free of cost.
  • Delivery with  

Deliveries to foreign countries:

  • We charge a flat shipping fee for international deliveries: 15 Euro
  • Delivery with  

Delivery periods 
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2-3 days, for deliveries abroad within 5-10 days from conclusion of contract (if advance payment agreed from the date of the payment instruction). Please note that deliveries are not made on Sundays and other holidays. If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.